Hi,
I have a Server 2016 RDS hosted offsite with users connecting via a gateway.
All users from a particular site redirect their print devices to this server except one, he's the only one using a Surface Book.
So same printers, same site, all machines running windows 10, all connect to the same RDS, just this Surface can't redirect printers.
I've ensured the mstsc is configured to redirect printers. It's not the user account, logging into the server as domain admin from that machine also fails to redirect.
The local driver on the printer I want redirected is the same drive as the other machines successfully redirecting.
There are no logs generated in event viewer to indicate this device is even trying to redirect printers but failing.
No redirected devices make it, just the default windows server devices are present.
Regards,
MessiWatch